The Sass Vamps ensures that any personal information provided by our customers during the checkout process will only be used for the purpose of processing your order.. We guarantee that all personal information will be kept confidential and will not be viewed by or available to any third parties or organisations.
The email you provide The Sass Vamps when signing up for our Newsletter, and during the checkout process will only be used to receive your purchase order confirmation and receipt with shipping details, as well as information on new products, blog posts, promotional offers and sales, special events and any other relevant information our customers may wish to know.
If you no longer wish to receive emails from The Sass Vamps, you can simply click "unsubscribe" in your latest email.
When handling personal information, The Sass Vamps abide and follow the National Privacy Principles in the Privacy Act (1988).
After you have finalised your order, you will receive an email from to the address you provided confirming the details of your purchase.
If in any case, there was difficulty in authorising a payment or if The Sass Vamps had incorrectly miscounted the stock, and it is no longer available, The Sass Vamps reserves the rights to cancel this order at any time. If an order has been cancelled after it has been charged to the customer, The Sass Vamps will either refund the customer the full amount of the purchase (please allow up to 7 business days for the refund to process) or offer a gift voucher of equal value for the store.
NB: The Sass Vamps, will ensure that product quantities are as accurate as possible on their website to avoid any miss understanding or incorrect purchases, however in the unlikely event of this occurring, The Sass Vamps will offer a full refund or Gift Voucher.
Any competitions or special offers that are held by The Sass Vamps, will have their own terms and conditions in which customers will be notified on.
If you have any further queries, please contact our Customer Care team at firstname.lastname@example.org
Email notifications will be sent if major changes may occur.